Customer Service

Worldwide Dance Wear Supplies – Ballet, Tap, Jazz & Modern

The Express Dance team aim to provide you with a service that is second to none and to get your dance wear to you within 24 hours for UK deliveries.

Express Dance Supply Ltd were established in 1989 in response to demands from dance teachers and their pupils who were looking for a source of quality dance wear at sensible prices with a delivery service that would satisfy their needs. Many of our original customers are still with us today!

At Express Dance we believe you cannot beat the personal touch and we enjoy speaking to you personally. Our friendly team encourage you to call us with your enquiries.

We welcome orders from overseas and supply dance teachers from Canada, USA, Singapore, Australia and throughout Europe.

Ordering/ Sizing Guides

Choose the way to order with us

Via website

We have tried to make our website customer friendly, when you have all the items in your basket,

proceed to the checkout for payment.

Via telephone

We have a knowledgeable dedicated team waiting for your call; our lines are open Monday- Friday

9.00 to 5.00 Saturday 9.30 to 4.00

If you have any queries before ordering, please give us a ring on 01733 565563 or email at

info@expressdance.co.uk

Sizing Guide

GARMENTS

All garments are made from top quality two way stretch fabric.

00 0 1 2 2a/3a 3 4  5
22-24 24-26 26-28 28-30 30-32 32-34 34-36 36-38
Age 2-3 Age 4-5 Age 6-7 Age 8-9 Age 10-11  Adult

Small

Adult

Med

Adult

large

SHOES

English C5 6 7 8 9 10 11 12 13 1 2

European 21.5 23 24 25.5 27 28 29 30.5 32 33 34

English 3 4 5 6 7 8 9 10 11 A12

European 36 37 38 39.5 41 42 43 45 46 47.5

These conversions are approximate.

Please note all size quoted are nominal and may vary with manufacturer.

PAYMENTS
We are happy to accept payment from most major credit cards and payments by cheque. Payment must be received before orders are despatched.

SECURITY
Any personal information you supply on the site will be sent over SSL (https).
Actual payments will take place on the secure websites of our payment gateways also using SSL

PRICES
Our prices include VAT where applicable and are subject to change without notice. Should our suppliers amend their prices Express Dance Supply Ltd may have to reflect this.

All payments are transacted in £GBP. For overseas orders please email info@expressdance.co.uk with your order and we will advise you of the postage costs.
AVAILABILITY & DELIVERY
Orders are normally processed within 24 hours of receipt. Where the goods are in stock you should receive your order within 1 to 3 days. If goods are out of stock the items will be placed on back order and will be dispatched to you when available. Please note that your goods may be delivered at separate times.

POST & PACKING CHARGES
Total Order Value Cost (UK)
£0 – £120 (no minimum order required) £3.50
Over £120 FREE

We welcome export orders – please email your order requirements to info@expressdance.co.uk and we will advise you of the postage charge.

Orders are normally processed on the day of receipt. Where goods are in stock you should receive your order within 1 – 3 days. Should you require express delivery, as the cost will depend on the weight and volume of the parcel please either email your order or telephone us on 01733 565563 and we will be happy to advise.

Goods will be shipped by either Royal Mail or Parcel Force as appropriate.

DISCOUNTS
Discounts are available for larger purchases please telephone us on 01733 565563 for details.

RETURNS & EXCHANGES
Items will fail to give satisfaction will be exchanged or your money refunded, provided they are returned within 7 days in an unworn condition and in their original packaging. Only goods that have a manufacturing fault will be exchanged outside of this period.

In the event that you are exchanging goods due to the wrong size or colour being ordered full return postage must be paid. Express Dance would also recommend recorded post as we are unable to accept responsibility for any mislaid parcels.